Request a ride

  1. Enter the pickup address. If the address is already there by default, tap Where.

    To choose a different address, tap Change address or move the pin on the map.

  2. Enter your destination address to see the ride fare upfront.

    You can add up to 3 additional stops (tap ). They must be added before you confirm the ride request.

  3. Choose a service class and payment method.

    After you request a ride, you can change the payment method from cash to card. If there are several cards linked to your account, you can choose any of them. Just tap  → How would you like to pay? (Payment method)at the bottom of the screen.

  4. You can add additional ride information.

    Include anything special you need in “Options”, for example, a child safety seat or a car with climate control. Certain Options come at an extra charge and may vary depending on location.

    You can also leave a comment for the driver. For example, you might say “Wait for me at the gate ” to make it easier for them to find you.

  5. Tap Request ride.

Rate your driver after the ride. A driver's rating determines if they can continue driving with us.

To cancel a ride, tap  → Cancel ride at the bottom of the screen.

You can also cancel a ride by calling the taxi company directly. The number is available in the ride menu ( → Ride details).

Please note that you will be charged a fee if you cancel a ride request after the car has arrived.