Select question

Technical issues

Account or sign-in issue

Issue with promo code

Bank card issues

Issue with ride reports

Financial issues

Ride never took place

I was charged twice

Unrecognized charge

Driver or vehicle feedback

Issue with driver

Rides with children

Rides with pets

Positive feedback

I was in a traffic accident

Dangerous driving or traffic violations

Add or delete account

Add or delete cards

Enable push notifications

Change languages in the app

Requesting and paying for rides

Select payment method

Tip your driver

Using promo codes

Get a ride receipt

Safety

User safety is our top priority. We're constantly developing new tools to keep you safe and monitoring adherence to our safety standards.

Protect your cards